At companyonline.org , we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our white-label business services platform.
This policy applies to all users of our platform, including partners, clients, and visitors to our website.
1. Information We Collect
Personal Information
We collect information that identifies, relates to, or could reasonably be linked with you, including:
- Name, email address, phone number, and mailing address
- Business information (company name, EIN, business address)
- Payment information (credit card details, billing address)
- Government-issued identification (when required for compliance)
- Professional credentials and licensing information
Business Information
For business formation and compliance services, we collect:
- Business entity details and structure
- Ownership information and shareholder details
- Financial information for tax preparation
- Trademark and intellectual property information
- Compliance and regulatory filing data
Technical Information
- IP address, browser type, and device information
- Usage data and platform interactions
- Cookies and similar tracking technologies
- Log files and system activity
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Process business formation and registration requests
- Prepare and file compliance documents
- Handle trademark and IP applications
- Provide tax preparation and filing services
- Manage ongoing compliance monitoring
Platform Operations
- Maintain and improve our white-label platform
- Process payments and manage billing
- Provide customer support and technical assistance
- Enable partner and client dashboard functionality
- Send important service notifications and updates
Legal and Compliance
- Comply with legal and regulatory requirements
- Prevent fraud and maintain platform security
- Enforce our terms of service
- Respond to legal requests and investigations
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist in:
- Government filing and registration services
- Payment processing and banking
- Cloud hosting and data storage
- Email and communication services
- Legal and professional services
Business Partners
For our white-label platform, we may share information with:
- Partner organizations using our platform
- Authorized representatives and agents
- Professional service networks
Legal Requirements
- Government agencies for regulatory compliance
- Law enforcement when legally required
- Courts and legal proceedings
- Professional licensing boards
4. Data Security
We implement comprehensive security measures to protect your information:
- Industry-standard encryption for data in transit and at rest
- Secure cloud infrastructure with regular security updates
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Employee training on data protection and privacy
- Incident response procedures for security breaches
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for different periods based on the purpose:
- Account Information: For the duration of your account plus 7 years for legal compliance
- Business Formation Records: Permanently, as required by law
- Tax and Financial Records: 7 years from the last filing date
- Communication Records: 3 years for customer service purposes
- Technical Data: 2 years for platform improvement and security
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your data in a portable format
- View how your information is being used and shared
Correction and Updates
- Update or correct inaccurate personal information
- Complete incomplete information in your profile
- Request verification of information accuracy
Deletion and Restriction
- Request deletion of personal information (subject to legal requirements)
- Restrict processing of your information in certain circumstances
- Object to processing based on legitimate interests
Note: Some information cannot be deleted due to legal and regulatory requirements for business formation and compliance services.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session and preferences
- Analyze platform usage and performance
- Provide personalized user experiences
- Prevent fraud and enhance security
- Remember your settings and choices
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for countries with equivalent protection
- Certification schemes and codes of conduct
- Explicit consent when required
9. Third-Party Services
Our platform may contain links to third-party websites and services. This privacy policy does not apply to these external sites. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Email notification to your registered address
- Prominent notice on our platform
- In-app notifications for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Privacy Officer
Email: privacy@lugall.io
Phone: +1 (555) 123-4567
Address: 123 Business Ave, Suite 100, New York, NY 10001
We will respond in 48 hours.